Our mission is to deliver the best product with the best prices at a fast delivery time also with the best customer service in the market. If your product has not arrived within 30 business days and you are not Satisfied with our customer service we have provided, Please contact us and we will provide you with two options. Frist option is you would like us to ship out another order. Second option is we will Guaranteed you a full refund, its up to you and we will be more then honor to accept your request. Our Goal is to provide you the Best customer service in the Globe! Thank you and we look forward to seeing you in the future.